Privacy
Privacy Policy
Last updated July 9, 2026
Our commitment
Echelon7 Mortgages Ltd. respects your privacy and handles personal information in accordance with applicable Canadian and British Columbia privacy laws. This policy explains our website practices. Additional consent and disclosure documents may apply when you begin a mortgage application.
Information we collect
When you contact us, request a consultation, download a guide, set a renewal reminder, or subscribe to updates, we may collect your name, email address, telephone number, property information, estimated mortgage amount, mortgage interests, and the information you choose to include in a message.
Why we collect it
We use this information to respond to requests, provide mortgage-related services, deliver requested resources, manage reminders and communications, operate and secure the website, and meet legal or regulatory obligations. We limit collection to information reasonably needed for those purposes.
Service providers and disclosure
We may use service providers for website hosting, secure mortgage applications, scheduling, analytics, communications, and business operations. They may process information only for the services they provide to us. We do not sell personal information. We may disclose information when authorized by you or required by law.
Mortgage applications and documents
This public website is not intended for submitting identification, income documents, bank statements, tax records, or other sensitive mortgage documents. Use the secure application service provided by your E7 mortgage professional.
Marketing communications
We send marketing email only where permitted by law. You may withdraw consent using the unsubscribe option in an email or by contacting us. Service messages responding to your request may still be sent where appropriate.
Analytics and cookies
We use website analytics to understand aggregate traffic and improve the site. Analytics providers may use cookies or similar technologies. We do not intentionally send mortgage application details, names, email addresses, or telephone numbers to analytics services.
Retention and safeguards
We retain personal information only as long as reasonably needed for the identified purposes and legal obligations. We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, but no internet transmission is completely risk-free.
Access and correction
You may ask to access or correct your personal information, withdraw consent where applicable, or ask questions about our privacy practices. We may need to verify your identity before completing a request.
Contact
Contact our privacy representative at info@e7mortgages.ca or call (778) 834-9618.